Initiate returns within 5 days of delivery. An unboxing video is mandatory for validation.
Exchange Policy
Exchange requests must be made within 48 hours of delivery via email at support@owndam.com. A shipping fee of Rs. 150 applies.
Cancellation Policy
Cancel within 24 hours of order placement or before dispatch. Orders cannot be canceled once dispatched.
Frequently Asked Questions
We process orders within 1 to 2 business days. Delivery typically takes 3 to 5 business days, depending on your location. For Cash on Delivery (COD) orders, delivery may take an additional 1 to 2 days due to the verification process.
Yes! You can return a product within 5 days of delivery with a mandatory unboxing video. For exchanges, requests must be made within 48 hours, and a Rs. 150 shipping fee applies. Email us at support@owndam.com to start the process.
We accept Cash on Delivery (COD), UPI, credit/debit cards, and net banking for your convenience.
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Receive a slip for exchanges
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